The secretary is an office job which consists in taking care, on behalf of another employee or agent, of his mail, his telephone communications, the drafting of meeting reports, the management of his job of time. It alleviates certain activities, in particular by helping to organize its actions, etc.

Hospitality professions are currently booming. They are the result of a tendency of private (then public) companies to outsource this function1. The sector is now omnipresent in the French economy.

The reception function concerns three distinct areas: Physical reception in a company, event reception, telephone reception.

In 2019, receptionists represent around thirteen thousand employees in France placed in companies, not to mention the thousands of others dispatched during one-off events.

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